Privacy and Data Policy

This Privacy Policy explains how Bons collects, uses, stores, and protects personal information from players in Canada. We take your privacy seriously and aim to be clear about what data we collect, why we collect it, and how you can manage your information. This page covers the main practices you should know when using our online casino and sportsbook services.

Types of data we collect

We collect information that is necessary to provide and improve our services, to comply with legal obligations, and to keep accounts secure. Data falls into three main categories.

Personal data

Personal data includes information you provide when registering an account or contacting support, for example: full name, date of birth, email address, phone number, mailing address, government-issued ID when required for verification, and payment details used for deposits and withdrawals.

Technical data

Technical data is collected automatically when you use our site or app and helps us run and secure our services. This includes IP address, device and browser information, operating system, language settings, location data where permitted, and log information about your activity on our platform.

Transactional data

Transactional data covers your account activity and financial records such as deposits, withdrawals, bets placed, game history, bonuses used, and the results of wagers. We retain this information to support account management and meet compliance requirements.

How we use your information

We use personal and technical data to create and manage your account, process payments, verify identity under anti-money laundering rules, provide customer support, detect and prevent fraud, and to improve our site and services. Transactional records are used for accounting, dispute resolution, and responsible gambling monitoring. We may also use aggregated or anonymized data for internal analysis.

Data protection practices

We protect information using standard industry practices, including encryption in transit, secure storage, access controls, and regular security reviews. Access to personal data is limited to authorized staff and third parties who need it to provide services. While we take reasonable measures to protect data, no system is completely secure; we will notify affected users where required by law.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support logins, measure site performance, and show relevant content. You can manage cookie settings through your browser or device. Third-party analytics and advertising partners may also set cookies in accordance with their policies.

User rights

Canadian users have rights regarding their personal data, including the right to access, request correction, and request deletion where applicable. You may also object to certain processing activities and ask us to restrict processing in specific cases.

Access, correction, and deletion

To access, correct, or request deletion of your information, contact our support team at [email protected]. We will verify your identity before processing requests and respond within a reasonable time. Certain information may be retained if required for legal or compliance reasons.

Information sharing and third parties

We share data with service providers who assist with payments, identity verification, analytics, fraud prevention, and customer support. We may disclose information when required by law or to protect legal rights. We require third parties to handle data in accordance with privacy and security standards.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on our site with an updated effective date. Continued use of our services after changes indicates acceptance of the revised policy.